FAQ
WHO CAN ORDER?
Anyone can shop at ProShop by FREEPAINT. National or foreign individuals and companies without exception.
DELIVERY TIME FRAME
The estimated delivery time depends on the stock availability, customer's geographical area and Shipping option choice, but we generally ship immediately after payment confirmation.
PRICES AND TAXES
The products prices presented by Proshop by FREEPAINT do not include VAT.
The store will apply VAT to all individual citizens residing in Portugal and Europe as well as for tax based companies in Portugal or European companies without European VAT number.
VAT exemption will only be applied to Companies based in a European country other than Portugal.
Citizens and companies operating outside the European Union will be automatically exempt from VAT in accordance with European tax laws.
- Bank Transfer (for national orders)
- ATM (Portugal only)
- PAYPAL for secure credit card payment (national and international orders)
Worldwide customers are welcome, however, we do pay a particular attention to portuguese speaking countries like Angola, Mozambique, Cape Verde, Guinea Bissau, Sao Tome and Principe and Timor Lorosae.
Once the account is created, the store will automatically calculate taxes or exemption accordingly to your country.
Individuals and businesses outside EU have an exceptional tax exemption according to EU laws.
To complete your purchase select the most convenient shipping and payment methods and proceed to checkout.
In some exceptional cases, depending on your geography, the store may not present shipping alternatives and if that's the case please contact us immediately before checking out.